xiven.com stating the blatantly obvious since 2002

Fallen

As of last Sunday I have ADSL broadband! Actually I should say "as of last Sunday I had ADSL broadband". Yes once again the competency of British Telecom shines through like a candle behind a concrete wall as our ADSL connection died at about 12.30 today.

A swift¹ call to BT's extremely helpful² technical support line soon sorted things though. Yes, we have been issued a fault reference number and the problem will be looked at in the next 48 hours (if we don't hear anything back after that time, we call them again quoting the reference number).

Fortunately we hadn't cancelled our current satellite service yet, so it's back to 1000ms pings for now which I do so love³.

1. If you don't count the time navigating the India-based call centre
2. This is a lie
3. This too is a lie

Posted: 2005-10-19 16:36:39 UTC by Xiven | Cross-references (0) | Comments (0)